法律声明

Seller
K-RISE Co., Ltd.

Person in Charge of Operations
Yoshito Kojima

Address
19-427 Honmachi, Higashiyama-ku, Kyoto City, Kyoto Prefecture

Phone Number
080-6183-9160
*Please contact us via email.

Email Address
krise234@outlook.jp

Business Hours
8:00 AM – 8:00 PM
Phone Support: Available only during business hours

Website URL
https://k-rise-suitcase-delivery.myshopify.com/ja

Sales Price
As indicated on each service page (including tax).

Applicable Services
・Luggage Delivery Service
・Kimono Rental Reservation Service
・Experience-Based Service Reservation Service
・Other related services provided by our company

Additional Fees (Other Than Product Price)
・Consumption tax
・Payment processing fees (if applicable)
・Other fees displayed on the service page

Payment Methods
・Credit Card
・PayPay
・Other payment methods designated by our company

Payment Timing
Payment is due at the time of order or reservation.

Service Provision Timing
・Luggage Delivery Service
The service will be provided on the specified date and time based on your reservation details.
K-RISE Co., Ltd. will arrange delivery and may outsource delivery operations to a delivery carrier depending on the delivery area.

・Kimono Rental Reservation Service
K-RISE Co., Ltd. handles reservations and payment, and our partner kimono rental providers will provide the service on the reservation date.

・Experience-Based Service Reservation Service
K-RISE Co., Ltd. handles reservations and payment, and our partner providers will provide the service on the reservation date.

Cancellations and Refunds
Cancellations and refunds are subject to the terms and conditions listed on each service page or in the cancellation policy.
We cannot accept refunds due to customer convenience after the service has been provided.
Services may be changed or canceled due to weather, natural disasters, traffic conditions, facility circumstances, or other unavoidable circumstances.

Responsibility for Sales
K-RISE Co., Ltd. is the contracting party and the party responsible for sales for each service listed on this site.

K-RISE Co., Ltd. performs the following tasks:

・Entering into service usage agreements with users

・Receiving usage fees and managing sales

・Processing reservations and confirming bookings

・Arranging delivery for the suitcase delivery service

・Responding to user inquiries

・Handling cancellations and refunds

・Handling complaints and providing other after-sales support

For the suitcase delivery service, K-RISE Co., Ltd. arranges delivery, and delivery operations may be outsourced to a delivery carrier depending on the delivery area.

For the kimono rental reservation service and the experiential service reservation service, K-RISE Co., Ltd. handles reservations and payments, while partner businesses provide the actual services.

K-RISE Co., Ltd. serves as the point of contact for handling user inquiries, cancellations, refunds, and complaints, and will work with partner businesses as necessary to resolve any issues.

Partner hotels, kimono rental shops, experience-based facilities, and other partner businesses are entities that cooperate in providing the respective services; K-RISE Co., Ltd. is the contracting party and the party responsible for sales on this website.